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McAfee Security question

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  • McAfee Security question

    Can anyone advise me on how to deal with a problem with my security please? I installed it when I got my broadband & on the whole it is great. However for the last week, I have been getting a message saying that part of my protection needs to be fixed, Computer & files and Email & IM. This problem is in amber not red. It tells you to click on "Fix" to sort the problem, which I do, then it says that it is "fixing your protection items". that message then goes but the problem is still there. Any ideas?

    I also keep getting a reminder to register my product, but when I try, it just takes me to a blank page.
    Lynn

  • #2
    if you go to your uninstall programmes and click on to remove it do you get the option to repair it ???

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    • #3
      I can't find where to uninstall it Do you mean putting the cd back in?
      Lynn

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      • #4
        sorry Lyn meant go to your control panel and then add or remove programmes it works for quite a few things, other than that maybe you could put the disc in again and it might ask you do you want to repair it

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        • #5
          Nope, no repair option:(
          Lynn

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          • #6
            Hi Lynn



            This my Help

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            • #7
              Thanks Augustus, but i don't really want to uninstall it, I just want to be able to fix the protection issues.
              Lynn

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              • #8
                Hi Lynn,

                I would uninstall and then re-install it, this sometimes corrects problems on the first install.

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                • #9
                  Right, thanks, I will give that a go.
                  Lynn

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                  • #10
                    Well I have reinstalled the security & the problems seem to have gone now. many thanks
                    Lynn

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