Please can anyone help me?
A couple of days ago I logged in to Ancestry (after a couple of weeks break).
After I started a search I was asked if I wanted to download the new reader software so I clicked on the download button .......and have regretted that movement ever since!
Nothing happened and the whole thing froze on me and I had to close Outlook Express.
Now every time I log in (to Ancestry) I can do a search, but once I try to go back the whole thing locks again. This also happens when I try to access Help. Can I have some advice from you experts out there?
A couple of days ago I logged in to Ancestry (after a couple of weeks break).
After I started a search I was asked if I wanted to download the new reader software so I clicked on the download button .......and have regretted that movement ever since!
Nothing happened and the whole thing froze on me and I had to close Outlook Express.
Now every time I log in (to Ancestry) I can do a search, but once I try to go back the whole thing locks again. This also happens when I try to access Help. Can I have some advice from you experts out there?
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