Has anyone had this Ancestry message before?

[bev&kev]

I had Ancestry open on my main computer and on my laptop - I have been all afternoon - quite usual for me if I'm trying to look up several families at once!!!

Went to change page, and got the message that I was "licence limit exceeded", and told to log off the other machine!!!

This is a flippin' nuisance!!!

Now I've logged off my other machine, but it still won't let me back in.

[Joan of Archives]

Hi Bev
I have restored the thread for you & deleted the one on photos.

I think this happened to me a long time ago, I think you have to wait an hour before you can log on again? That's what happened to me anyway. It's been ok since.

[bev&kev]

Apparently.

This isn't a new thing then?
I often use Ancestry on 2 computers at once. If I'm in the middle of something on my home computer, I'll leave it on - then go to work and put Ancestry on there too! I've never had that message before!

[Guest]

you arent allowed to use your ancestry on 2 pcs at the same time , this is what they told me when this happened to me , and yes you do have to wait I think its half an hour before you can log in again.

[KiteRunner]

Yes, I've had it before and strangely enough, I've only been using the one computer when I got it! I never had to wait for that time limit to expire before logging on again, though - I think I just had to log in again.

[bev&kev]

And I've managed to get away with it for a couple of years now, lolol!!!

It is a nuisance, I like to have all the census pages open on one computer, and the births, mariages and deaths on the other.

[Little Nell]

You can open it in another window on the same computer though, I do that all the time, sometimes I have 3 pages open!

[allie island]

If you have Firefox you can use 'tabbed' browsing and just flick between the tabs.
Not quite as convenient as having both screens up at the same time, but close!

[Uncle John]

If you have Firefox you can use 'tabbed' browsing and just flick between the tabs.
Not quite as convenient as having both screens up at the same time, but close!

You can do that with IE7 as well.

[Mary from Italy]

I've had that message before, ages ago, and I wasn't using two computers.
I think it just comes up by mistake sometimes when the site's busy.

[WendyPusey]

I've had that message too, and I was only using one computer. Left if for about 20 to 30 minutes and went back in.

[bev&kev]

Oh!!! I thought it was odd that I have been using 2 computers on Ancestry forever and not seen it before.

Perhaps it's just random then. But now I'm too scared to put my other computer on to try, lolol!

[Christine in Herts]

I think it has happened to me - but only once, I think.

I often have several tabs open on Safari and flick between those... a series of censuses, and some BMD, say. I sometimes think it would have been better to have separate windows open, because you can shrink the window and just show a critical bit, if you're trying to match something.

Christine