Unconfigured Ad Widget

Collapse

Announcement

Collapse
No announcement yet.

Ancestry.co.uk - assistance needed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Ancestry.co.uk - assistance needed

    Can some kind person give me the free telephone number, please ? I seem to have been relegated to ' Registered Guest ' and can't get into anything ! Presume sub has run out but have not had an email reminder and, unbelievable as it may seem, they have NOT raided my bank account !!!
    TIA

  • #2
    Hi BC

    0800 404 9723

    Monday - Friday : 9:00 am - 7:00 pm GMT
    Saturday : 9:00 am - 5:00 pm GMT
    Sunday : Closed
    Gillian
    User page: http://www.familytreeforum.com/wiki/...ustGillian-117

    Comment


    • #3
      You beat me to it Gillian!

      Good luck, BC
      Joan died in July 2020.

      Comment


      • #4
        Many thanks to you both

        Comment


        • #5
          To ' Muggins in Sussex ' and ' Just Gillian ' and anyone else who may be interested. Ancestry had mixed me up with another person with same initials ! They had also mixed up the Log-in details as well. Took them about 15 minutes to sort it all out, change log-in detail so that I could get into the site and confirm renewal date is May. Told them they'll have to do better than £79.95 if they want me to renew !

          Comment


          • #6
            Originally posted by BC View Post
            To ' Muggins in Sussex ' and ' Just Gillian ' and anyone else who may be interested. Ancestry had mixed me up with another person with same initials ! They had also mixed up the Log-in details as well. Took them about 15 minutes to sort it all out, change log-in detail so that I could get into the site and confirm renewal date is May. Told them they'll have to do better than £79.95 if they want me to renew !
            That's more than a bit worrying. You'd think that they'd be using some unique attribute - like a membership number - for things like that!

            Christine
            Researching: BENNETT (Leics/Birmingham-ish) - incl. Leonard BENNETT in Detroit & Florida ; WARR/WOR, STRATFORD & GARDNER/GARNAR (Oxon); CHRISTMAS, RUSSELL, PAFOOT/PAFFORD (Hants); BIGWOOD, HAYLER/HAILOR (Sussex); LANCASTER (Beds, Berks, Wilts) - plus - COCKS (Spitalfields, Liverpool, Plymouth); RUSE/ROWSE, TREMEER, WADLIN(G)/WADLETON (Devonport, E Cornwall); GOULD (S Devon); CHAPMAN, HALL/HOLE, HORN (N Devon); BARRON, SCANTLEBURY (Mevagissey)...

            Comment

            Working...
            X