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  • Tgna Ancestry Subs?

    hi...just received my bank statement.....19th feb Tgna ancestry subs £79.95
    I certainly have not given my bank details to ancestry.....is this Ancestry UK ?
    IF SO,HOW HAVE THEY TAKEN MONEY WITHOUT MY SAY SO.?:(...ALLAN
    Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
    oakes/tipping/ellis/jones/schacht/...garston, liverpool
    adams-shropshire/roberts-welshpool
    merrick/lewis/stringham/nicolls-herefordshire
    coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

  • #2
    Have you signed up for a 14 day free trial? You may have inadvertently given them permission if so.
    Tracy

    Comment


    • #3
      Allan,

      have you recently had afree trial with them? did you have to give credit card details? and did you cancel in time? if not they will think you are wanting a subscription and debit your card.
      Julie
      They're coming to take me away haha hee hee..........

      .......I find dead people

      Comment


      • #4
        thank you both....not to my knowledge....and i would never give my bank details for a free trail...i`m confused....is tgna ancestry Ancestry uk?.....allan
        Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
        oakes/tipping/ellis/jones/schacht/...garston, liverpool
        adams-shropshire/roberts-welshpool
        merrick/lewis/stringham/nicolls-herefordshire
        coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

        Comment


        • #5
          I think it is Allan yes,

          I would give them a ring, they have a freephone number, and query it.

          0800 404 9723


          Have you recently bought a version of FTM? they usually have free trials of Ancestry etc...
          Last edited by Darksecretz; 29-02-08, 11:22.
          Julie
          They're coming to take me away haha hee hee..........

          .......I find dead people

          Comment


          • #6
            It's "The Generations Network", which is Ancestry, MyFamily, Genealogy.com, Rootsweb, TGN.com, FamilyTreeMaker and Ancestrymagazine.

            Definitely contact them and ask how they got your money.
            Tracy

            Comment


            • #7
              thank you for the freephone number....i`ve just e-mailed them...i`ll ring and see what its all about....thank you all....allan
              Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
              oakes/tipping/ellis/jones/schacht/...garston, liverpool
              adams-shropshire/roberts-welshpool
              merrick/lewis/stringham/nicolls-herefordshire
              coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

              Comment


              • #8
                just rung that free phone number....its in utah,usa...they have no record of me,or the payment...my bank details are not on their files??very strange....now ringing my bank....allan
                Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
                oakes/tipping/ellis/jones/schacht/...garston, liverpool
                adams-shropshire/roberts-welshpool
                merrick/lewis/stringham/nicolls-herefordshire
                coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

                Comment


                • #9
                  okay.....my bank have said they will send out a form and refund TOTAL taken out...they said it was taken off my old card which was destroyed in September....?????....anyway,hopefully its all sorted now....but surely,if someone obtained my bank details from my old card,....whose name on ancestry have they paid for?...not mine..ancestry have confirmed that...it shouldn`t take much to find out who they`ve paid for and prosecute them..hopefully....i hope its a warning to us all....feel better now i`m getting my money back...the cheek of it!!!!!....allan:p
                  Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
                  oakes/tipping/ellis/jones/schacht/...garston, liverpool
                  adams-shropshire/roberts-welshpool
                  merrick/lewis/stringham/nicolls-herefordshire
                  coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

                  Comment


                  • #10
                    Allan,

                    was your bank statement on paper? or an email one?

                    I'm just wondering if its a scam?
                    Julie
                    They're coming to take me away haha hee hee..........

                    .......I find dead people

                    Comment


                    • #11
                      It could be that the sub was supposed to be for you but they just couldn't find your account when you rang them, couldn't it? Have you tried logging on using the username you had for your free trial to see whether it says you have a paid sub or not?
                      KiteRunner

                      Every five years or so I look back on my life and I have a good... laugh"
                      (Indigo Girls, "Watershed")

                      Comment


                      • #12
                        good morning...this deduction was on a bank statement-not an e-mail..i`ve still to receive my next bank statement ,and i have been assured by my bank(after filling in 2 forms)that i will be fully reimbursed...since this forgery,my bank has "bounced" a cheque from my wife to MY DAUGHTER...because the bank are now monitoring ALL our transactions...so apart from it be annoying,it`s now become frustrating....allan
                        Allan ......... researching oakes/anyon/standish/collins/hartley/barker/collins-cheshire
                        oakes/tipping/ellis/jones/schacht/...garston, liverpool
                        adams-shropshire/roberts-welshpool
                        merrick/lewis/stringham/nicolls-herefordshire
                        coxon/williamson/kay/weaver-glossop/stockport/walker-gorton

                        Comment


                        • #13
                          Allan, did you ever try logging on to ancestry using the username that you had for the free trial to see if it says you are a paid subscriber?
                          KiteRunner

                          Every five years or so I look back on my life and I have a good... laugh"
                          (Indigo Girls, "Watershed")

                          Comment


                          • #14
                            It could be a fraud/scam. We had money taken from our bank account and they mimiced the name of genuine transactions to disguise it. Suppose they hoped we wouldn't notice!!

                            Comment


                            • #15
                              Trina

                              This is an old thread.

                              I have asked Elaine to look at the recent posting from "Divorce Certificate".

                              OC


                              Post removed
                              Last edited by Elaine ..Spain; 26-06-09, 15:09. Reason: actioned

                              Comment


                              • #16
                                Oh sorry - didn't realise. Did wonder about that last post though!

                                Comment

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