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Family Search lab....help!!

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  • Family Search lab....help!!

    Help....please can anyone get in from either of these links....all I get is a blank white page.

    FamilySearch Record Search

    FamilySearch Labs

    is it me or have they stopped the research facility.
    Last edited by Meridian Line; 14-02-08, 13:39.
    ~ Louise ~

    Researching Dalzell, Highmore & Sumpton in Cumbria, also Braidford & Chevalier

  • #2
    Louise, have you got Adobe Flash Player on your computer? Because it looks as though you need it to load that site.
    KiteRunner

    Every five years or so I look back on my life and I have a good... laugh"
    (Indigo Girls, "Watershed")

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    • #3
      With both links I thought the white page with 'loading' in centre had frozen then suddenly the sign in page opened up.
      Judith passed away in October 2018

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      • #4
        Yes, I've got Flash, but installed it again, just in case.
        I've also unblocked the pop up blocker.
        My son has just accessed it from his computer....he has Firefox, I have internet Explorer....could that be the problem?
        ~ Louise ~

        Researching Dalzell, Highmore & Sumpton in Cumbria, also Braidford & Chevalier

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        • #5
          I'm accessing it o.k. via Internet Explorer, Louise.
          KiteRunner

          Every five years or so I look back on my life and I have a good... laugh"
          (Indigo Girls, "Watershed")

          Comment


          • #6
            Success

            My son has installed Firefox for me & I can access site at last...still don't know why it didn't do it before.
            ~ Louise ~

            Researching Dalzell, Highmore & Sumpton in Cumbria, also Braidford & Chevalier

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