In all the years I've used the GRO for ordering certs I have never had any problem with them.......but.........
OH got carried away last week :( and ordered a marriage cert.....
He quoted;
Willliam ROGERS
Wolverhampton
Vol 17 Page 352
Q4
It was a pity though that he put the year down as 1939 when it should have been 1839 :(
I would have expected that as the rest of the details didn't match, the GRO would have refunded him half the fee (or whatever the ½ amount is) and told him they couldn't find the cert, but that's not what they did.
In Q4 1939 there was no marriage for a William Rogers in Wolverhampton. For some reason the GRO have taken it upon themselves to try Q1 1940, where there is a marriage for a William Edward Rogers in Wolverhampton, but of course the Vol and page number are completely different (6b 352). They have sent this cert instead and claimed their £7
Anyone know who/where is the best/right email/phone number to get them to refund the ½ amount? If the ref given was wrong, why did they try and make a wild stab at the correct details?
I promise in future to do his orders for him :(:D
Oh, BTW, what should the refund amount be? I can never remember....is it £4 or £3 or £3.50???
OH got carried away last week :( and ordered a marriage cert.....
He quoted;
Willliam ROGERS
Wolverhampton
Vol 17 Page 352
Q4
It was a pity though that he put the year down as 1939 when it should have been 1839 :(
I would have expected that as the rest of the details didn't match, the GRO would have refunded him half the fee (or whatever the ½ amount is) and told him they couldn't find the cert, but that's not what they did.
In Q4 1939 there was no marriage for a William Rogers in Wolverhampton. For some reason the GRO have taken it upon themselves to try Q1 1940, where there is a marriage for a William Edward Rogers in Wolverhampton, but of course the Vol and page number are completely different (6b 352). They have sent this cert instead and claimed their £7
Anyone know who/where is the best/right email/phone number to get them to refund the ½ amount? If the ref given was wrong, why did they try and make a wild stab at the correct details?
I promise in future to do his orders for him :(:D
Oh, BTW, what should the refund amount be? I can never remember....is it £4 or £3 or £3.50???
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