Has anyone got the same problem as me? For several days I have not been able to close Ancestry in the normal way (file and close). The file edit view bar dissappears and then everything locks up. I have to do control alt delete and I still have to wait a couple of minutes for a response when I say close now. It isn't Happening on any other site - just Ancestry.
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I've never tried doing it that way either, Chrissie, I just click on the x in the top right hand corner as well. But I too have just tried the file - close method and it worked fine for me.KiteRunner
Every five years or so I look back on my life and I have a good... laugh" (Indigo Girls, "Watershed")
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Not sure as I never close it down,
I have 7 tabs open (thru tabbed browsing) and they are always there for me to flip between, I guess it is laziness on my part, as I have that many sites I use, I can't be bothered loggin in and out all the time.Julie
They're coming to take me away haha hee hee..........
.......I find dead people
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Originally posted by Chrissie Smiff View PostOh I don't log in and out Julie. I just have everything in my favourites.
I didn't mean log out, I meant close down when I'm going away from the computer. Ancestry just doesn't want to close down anymore.Julie
They're coming to take me away haha hee hee..........
.......I find dead people
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Oh, I'll try that, Julie - I've been having trouble for the past couple of days, too.
Bee.Bee~~~fuddled.
Searching for BANKS, MILLER, MOULTON from Lancs and Cheshire; COX from Staffordshire and Birmingham; COX, HALL, LAMBDEN, WYNN, from Hants and Berks; SYMES (my mystery g'father!) from anywhere near Bournemouth.
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Originally posted by Chrissie Smiff View PostThanks Julie I'll try that. Must go and find out what my user name is first though:o
Christine
UPDATE: Just had a look at my page, and it's top-right above the Ancestry menu bar, next to Log-Out - same level as the Ancestry logo on the left.Researching: BENNETT (Leics/Birmingham-ish) - incl. Leonard BENNETT in Detroit & Florida ; WARR/WOR, STRATFORD & GARDNER/GARNAR (Oxon); CHRISTMAS, RUSSELL, PAFOOT/PAFFORD (Hants); BIGWOOD, HAYLER/HAILOR (Sussex); LANCASTER (Beds, Berks, Wilts) - plus - COCKS (Spitalfields, Liverpool, Plymouth); RUSE/ROWSE, TREMEER, WADLIN(G)/WADLETON (Devonport, E Cornwall); GOULD (S Devon); CHAPMAN, HALL/HOLE, HORN (N Devon); BARRON, SCANTLEBURY (Mevagissey)...
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Chrissie, per PM, try this...
In IE, goto Tools menu, Internet Options, Advanced tab, and under the Browsing section,
UNTICK Enable third-party browser extensions (requires restart)
As the name suggests, you'll need to reboot afterwards for the change to take effect.Dave - Hungry Monkey
IT Support Specialist
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