We bought a new computer last month and because it was installed with Vista, we had to obtain a new modem from our ISP as our old one wouldn't work.
The computer and telephone is across the room from the telephone socket. We have an extension coming from the socket and a splitter just behind the computer with one lead going into the computer and one to the telephone.
We've only just realised that although we can get a line out, our telephone doesn't ring with an incoming call. I've tried ringing in on my mobile and all is does is ring and ring (without the phone itself ringing) then go onto 1571.
Has anyone else had this problem, what have we done wrong?
I'm going to try BT, but reluctant to get them out knowing what they charge :o
Thanks for your help
The computer and telephone is across the room from the telephone socket. We have an extension coming from the socket and a splitter just behind the computer with one lead going into the computer and one to the telephone.
We've only just realised that although we can get a line out, our telephone doesn't ring with an incoming call. I've tried ringing in on my mobile and all is does is ring and ring (without the phone itself ringing) then go onto 1571.
Has anyone else had this problem, what have we done wrong?
I'm going to try BT, but reluctant to get them out knowing what they charge :o
Thanks for your help
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