How long does it take for a PDF from GRO take to arrive in your account inbox?
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The aim is 5 working days .
If you check in "My Orders" on the GRO website, it will give the estimated despatch date - most will arrive on that date, although occasionally sooner.Retired professional researcher, and ex- deputy registrar, now based in Worcestershire. Happy to give any help or advice I can ( especially on matters of civil registration) - contact via PM or my website www.chalfontresearch.co.uk
Follow me on Twittter @ChalfontR
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Originally posted by GallowayLass View PostHow long does it take for a PDF from GRO take to arrive in your account inbox?
Far too long.
Because the system is manual it requires staff to process it rather than a computer this takes time.
The entire system is against Government direction to reduce burdens (on departments and the public), we are in the 21st century and it is about time the GRO engaged themselves in 21st century technology and practices.
Both systems (the paper certificates and the digital images) could be completely computerised up to the point of the paper certificates being collected by the mail company of choice.
There is no valid reason why a system could not locate the required record, check then either print, fold, stuff envelope and frank the paper certificate or email the digital image to the purchaser.
There are two reasons why this does not happen:
1) Lack of competence in computer systems, possibly due to designing systems based on cost rather than aptitude.
2) Fear that a digital system will mean staff reductions.
If the UK is going to regain some of its position in the world both of those reasons must be quickly addressed.
Cheers
GuyGuy passed away October 2022
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Originally posted by Mary from Italy View PostCertainly some Australian states offer instant downloads of BMD certificates with no difficulty.
Presumably the GRO are short of money for putting the required IT systems in place.
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