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Ancestry Auto-Renew

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  • Ancestry Auto-Renew

    Is there a box to tick to stop auto-renewal I can't find it anywhere?

    Thanks

    Linda

  • #2
    You have to cancel your sub before it is due for renewal, Linda...Ancestry will email a reminder about a fortnight prior that renewal is due. Go to 'Your Account' then to 'cancel subscription' on the right of the screen.

    "Unless canceled, subscriptions renew automatically using the payment method you have on file. To prevent being billed automatically, cancel your subscription prior to the renewal date."
    Last edited by Macbev; 26-03-17, 10:40.

    Beverley



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    • #3
      Thanks Bev

      Linda

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