I know some of you have managed to open records so you might be able to answer this one for me.
I recently purchased 240 credits from FMP to check out family members on the above register. They are valid until 17 Feb 2016. When I click on 'update the record' so that I can ask them to open a closed record I don't get the option to request FMP, only to ask TNA. I still have credits available but do I have to have a proper 'subscription'? I did e-mail FMP but their response was not very clear.
I also asked them if the Register included people in the forces as I have not been able to find him (my father joined the RAF in May 1939 and survived the war for many years). Their response did not answer this query but gave me a link to those who died in the Boer War etc!
Any help would be appreciated
Bev
I recently purchased 240 credits from FMP to check out family members on the above register. They are valid until 17 Feb 2016. When I click on 'update the record' so that I can ask them to open a closed record I don't get the option to request FMP, only to ask TNA. I still have credits available but do I have to have a proper 'subscription'? I did e-mail FMP but their response was not very clear.
I also asked them if the Register included people in the forces as I have not been able to find him (my father joined the RAF in May 1939 and survived the war for many years). Their response did not answer this query but gave me a link to those who died in the Boer War etc!
Any help would be appreciated
Bev
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