For the last three days my Samsung Laptop Windows 7 will not 'shut down'. After I click 'shut down' the screen goes to what appears to be normal with the football symbol swirl going round and it says 'Windows is Closing Down' but this does not happen until the battery is flat.
I have run the virus programme and the malwarebytes and they have not picked up any faults.
The laptop is now three years old and this has never happened before.
Could this be anything to do with all the windows updates that we are getting on mass? I have stopped installing them for fear of further faults.
Any help appreciated please.
I have run the virus programme and the malwarebytes and they have not picked up any faults.
The laptop is now three years old and this has never happened before.
Could this be anything to do with all the windows updates that we are getting on mass? I have stopped installing them for fear of further faults.
Any help appreciated please.
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