I ordered 5 wills and yesterday got an email to say one of those which incidentally was only ordered a couple of days ago ,is now available and to go to My Wills and download it, but I cannot see how,anybody downloaded one?
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How to download will from that new site
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Have you tried going to My Wills and clicking on the relevant one Val? I haven't done one but I would have thought the facility would come up to download, or save as, or similar.Last edited by Chrissie Smiff; 25-12-14, 12:37.Chrissie passed away in January 2020.
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Val, I have seen a similar post on a Facebook group where no link has been provided for the download.
The person concerned made contact with the website (via the feedback option) and was told there was a technical problem which should be resolved within a day or two.
It sounds as if you have the same problem.Elaine
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This is what the problem one looked like ...
will 1.jpg
.. and this is what it should look like with the link provided
will 2.jpg
If your download message looks like the first image, then sounds as if you have the same problem.Elaine
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Originally posted by Tora View PostVal, what new site are you getting the wills from?
Tora
Judith passed away in October 2018
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Val, the email address is: HMCTSWills@ironmountain.co.uk
The subject line is : Wills Feedback
... then just type your message.Elaine
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