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I'm in family search under two names

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  • I'm in family search under two names

    Don't ask why or how. Old story, old mistake.

    Problem is that unreserve under one name works but under the other name (one I used to use for internet things) I can't get it to unreserve. That name isn't a real name, only me (real person) under a name that isn't real. The part of email that shows up is similar to my real one but not it and isn't a full email address anyway.

    How do I delete the existence of the name I used to use and unreserve things from that person?

  • #2
    seems if you email them on here they will delete the account you dont want

    support@familysearch.org

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    • #3
      I emailed them and was told that Family Tree has no record of Uhura but when I go to Family Search and then then family tree, it shows Uhura. Family Search says they have case numbers and Family Tree does not.

      But when I go to Family Search online, there is an option for 'tree' and that goes to Family Tree, which does have things reserved to Uhura.

      I'm confused.

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      • #4
        so am I

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        • #5
          Sara,
          I have sent you a personal message - you should find it on the Notifications tab at the top right of the page.
          Elaine







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