I can open it, view trees and work in it, but what I can't do is download any of my trees from Ancestry, so that I can print 'em!
From Plan, I go to New Tree, Download Tree from Ancestry
Select the Tree I want, click Export (or Download) or whatever it is.
Takes me through to next page where it says the processing is complete, "Download To FamilyTree Maker"
Click that
Get the little box that says Downloading File, but nothing much happens
then the message about there being a long-running script which is making it go slowly, close it yes/no. Click yes.
Still just hangs around doing nothing.
Anyone any ideas, pls?
Am supposed to be meeting friend tomorrow with latest version of her tree, but not at this rate!
Thanks
STG
From Plan, I go to New Tree, Download Tree from Ancestry
Select the Tree I want, click Export (or Download) or whatever it is.
Takes me through to next page where it says the processing is complete, "Download To FamilyTree Maker"
Click that
Get the little box that says Downloading File, but nothing much happens
then the message about there being a long-running script which is making it go slowly, close it yes/no. Click yes.
Still just hangs around doing nothing.
Anyone any ideas, pls?
Am supposed to be meeting friend tomorrow with latest version of her tree, but not at this rate!
Thanks
STG
Comment