FTM 12 has been working fine. Today I did some research and some new web searches. I then started up a new tree.
I then shut everything down.
Went back to it later and powered up again.
FTM was not responding and seemed to be trying to open up multiple tabs, none of them successfully.
Decided probably something corrupted.
Tried putting disc back in to reinstall/repair the program. Did not do anything.
Not computer literate and distraught now.
I do have back up of my data up to 2 weeks ago but not at all sure how I should proceed now.
Do I totally uninstall FTM 2012 (how would I do this to ensure ALL relevant files gone - could I just simply uninstall programme???)
Do I then just reinsert disc and hope it will autorun? Did not last time and I had no idea what to do.
Any help would be much appreciated kind people :-(
I then shut everything down.
Went back to it later and powered up again.
FTM was not responding and seemed to be trying to open up multiple tabs, none of them successfully.
Decided probably something corrupted.
Tried putting disc back in to reinstall/repair the program. Did not do anything.
Not computer literate and distraught now.
I do have back up of my data up to 2 weeks ago but not at all sure how I should proceed now.
Do I totally uninstall FTM 2012 (how would I do this to ensure ALL relevant files gone - could I just simply uninstall programme???)
Do I then just reinsert disc and hope it will autorun? Did not last time and I had no idea what to do.
Any help would be much appreciated kind people :-(
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