Printer Help Please

[maudarby]

Hi
My printer is a Canon Pixma iP 1000. I have it installed on my old computer & my laptop. It will not print any documents although it will print perfect test pages on both computers. I have Googled for a solution but nothing suggested works.
Any help much appreciated.
Moggie

[Guest]

maybe a daft solution have you connected it to your pc and laptop

[Guest]

have a look at this

http://printersquestions.com/how-to-examine-why-windows-based-canon-pixma-ip1000-printer-wont-print.html

[maudarby]

maybe a daft solution have you connected it to your pc and laptop

Hi Val
Yes, its all connected. The printer is working, it sends out the paper when I ask it to print a document except the pages are all blank.
The annoying thing apart from it not printing is that I have just bought a multi- pack of 8 cartridges for it.
I thing the solution is to buy a new printer.
Moggie

[maudarby]

have a look at this
http://printersquestions.com/how-to-...ont-print.html

Hi Val
Thanks for the link. Will look at it tomorrow when my brain is functioning better. I have been messing about with it all day and got nowhere.
Moggie

[Guest]

sometimes you can just unplug it then plug it back in and it works, anyway good luck

[Guest]

this might help
Canon pixma ip1000 printer problem the machine itself works but it doesnt show any print on paper. I even change to a new printhead and full color and black ink.

Remove the printer software. And remove the driver from device manager "usb printing support" .and remove printer from control panel>printers, and download latest driver from Internet and install. It will work, if not contact service centers with your printer

[maudarby]

Many thanks for all your help Val.
I tried again this morning. I downloaded a couple of things that promised to fix it but when it came to the crunch they both wanted lots of money to fix it. I went on the official Canon site downloaded what they said was a new driver but its still not printing so I think it is time to buy a new printer.
Moggie

[Guest]

have you tried to see if you can post a query on their site?as it sounds as if its not linking to the PC

[maudarby]

have you tried to see if you can post a query on their site?as it sounds as if its not linking to the PC

Hi Val
I did find what I think is genuine Canon technical help but I think it will cost £21. That's what it said at the bottom of the form that I was going to fill in & there was no guarantee that they could solve the problem.
Moggie

[PeteW1959]

This is Canon UK tech support, and it is free

http://www.canon.co.uk/Support/Consumer_Products/contact_support/Index.aspx

[maudarby]

This is Canon UK tech support, and it is free

http://www.canon.co.uk/Support/Consu...ort/Index.aspx

Hi Pete
thanks for the link.
I have sent off an email so fingers crossed they may be able to solve the problem.
Moggie

[Guest]

must say I was surprised when you said they were going to charge ?? hope you get it fixed good luck