I am helping a friend with her search for her Birth Mother. Its her 40th Birthday soon, so she now feels time might be running out.
She was born as (examples)
Jane Doe..in 1970...in Portsmouth
Looking in the index there are only 2 possible Jane Does that match. (First name is quite unusual)
I ordered the 2 Certs from the GRO.
1 arrived - It is not hers.
I receive an email for the 2nd one telling me the 50 year rule applies and they wont send it, even though it was ordered in exactly the same fashion as the first, no Father name, only MMN.
I spoke to them on the phone, they authorised it and said they would send it.
Today they have AGAIN refused to send it.
Spoke to them again, they said it has been escalated to Senior level and they will be in touch as a priority
Has anyone else had anything like this?
She was born as (examples)
Jane Doe..in 1970...in Portsmouth
Looking in the index there are only 2 possible Jane Does that match. (First name is quite unusual)
I ordered the 2 Certs from the GRO.
1 arrived - It is not hers.
I receive an email for the 2nd one telling me the 50 year rule applies and they wont send it, even though it was ordered in exactly the same fashion as the first, no Father name, only MMN.
I spoke to them on the phone, they authorised it and said they would send it.
Today they have AGAIN refused to send it.
Spoke to them again, they said it has been escalated to Senior level and they will be in touch as a priority
Has anyone else had anything like this?
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