This is a long story, but briefly: I ordered a certificate, from information found for me - a Death Certificate from a Town Clerks Office in the USA. I made 2 applications, first went
missing. However 9 months on I have finally received a Death Certificate but it bears no resemblance in detail to the one applied for via their Application Form. This happens,
it certainly has to me several times over the past almost 20 years. Mainly my requests have been to English Registrars who simply tell you details do not match and return your
money - acceptable.
However, when I complained to the american office it now transpires they do not check details, which I find astonishing, but just go by name and date thensend certificates out. How many people can be certain just working from an index they have the correct person They refuse to back down so I now find myself embroiled in an ongoing dispute with them.
Therefore, I an wondering if anyone on here has experienced this type of lax treatment with an american record department.
dreen 22
missing. However 9 months on I have finally received a Death Certificate but it bears no resemblance in detail to the one applied for via their Application Form. This happens,
it certainly has to me several times over the past almost 20 years. Mainly my requests have been to English Registrars who simply tell you details do not match and return your
money - acceptable.
However, when I complained to the american office it now transpires they do not check details, which I find astonishing, but just go by name and date thensend certificates out. How many people can be certain just working from an index they have the correct person They refuse to back down so I now find myself embroiled in an ongoing dispute with them.
Therefore, I an wondering if anyone on here has experienced this type of lax treatment with an american record department.
dreen 22
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