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Thread: Computer won't let me print adobe files

  1. #1
    Member JBee's Avatar
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    Computer won't let me print adobe files

    Tried to print off an email attachment the other day and it came up that "the document could not be printed".

    Then today I was trying to print off a sheet of the FTF business cards and it said the same. I had done it previously but OH has been messing lately and replaced the second printer. Neither will print the adobe page.

    Any suggestions please for a computer idiot!!!
    Last edited by JBee; 12-04-09 at 16:50.

  2. #2
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    Is you printer set as the default one?

  3. #3
    Member JBee's Avatar
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    Yes and I've swopped it for the other too.

    Can print everything else on both printers - just not adope files.

  4. #4
    Is it just PDF files that you cannot print, when you click on File is the print option greyed out ? try checking the document properties of the PDF file, go to the security tab to see if printing is allowed.

  5. #5
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    Have you the latest Adobe installed or can you save it to your computer and open it up from there then try to print

  6. #6
    Member JBee's Avatar
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    I've just looked at the Security tab and it's locked.

    Is there a way of opening it?

    Installed a new version of adobe last week when trying to print an email attachment - still didn't work

  7. #7
    You could try this, JBee. Scroll down to the bottom of the page and upload the file.
    Researching Nickless & Evans, Shropshire & Montgomeryshire. Also Ord and Coulson, Co. Durham

  8. #8
    Member JBee's Avatar
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    Thanks for the link and OH had a look.

    Removed the programme and re-installed and it now works.

    Thanks for your help.

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