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Thread: Exporting a descendant tree on FTM 2006 - problem

  1. #11
    It's OK I found the patch

  2. #12
    Administrator Elaine ..Spain's Avatar
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    Vista patch
    Answer

    Important - when you are installing it make sure it is installed into the Family Tree Maker folder.

  3. #13
    No still not working. I have checked that the patch was installed properly and I still havent got FTM printer in the control panel

    As I very rarely want to do anything like I am trying to do at the moment I am wondering if its wirth the bother

  4. #14
    Quote Originally Posted by Elaine ..Spain View Post
    Vista patch
    Answer

    Important - when you are installing it make sure it is installed into the Family Tree Maker folder.
    Just tried to double check on that and it says I don't have permission to save in this folder and to contact the administrator to obtain permission

    now even more

  5. #15
    Administrator Elaine ..Spain's Avatar
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    Can you right click on the file and open as Administrator?

  6. #16
    Administrator Elaine ..Spain's Avatar
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    Margaret, why not post a query on the FTM Help forum
    Family Tree Maker Error Messages and Display Problems Forum

    There is a resident expert, Russ Worthington, who is very good and will talk you through things stage by stage. I am sure it is something to do with not having the FTM printer.

  7. #17
    Quote Originally Posted by Elaine ..Spain View Post
    Can you right click on the file and open as Administrator?
    Tried that Elaine, still says I don't have permission

  8. #18
    Quote Originally Posted by Elaine ..Spain View Post
    Margaret, why not post a query on the FTM Help forum
    Family Tree Maker Error Messages and Display Problems Forum

    There is a resident expert, Russ Worthington, who is very good and will talk you through things stage by stage. I am sure it is something to do with not having the FTM printer.
    Yes I will do that tomorrow. Expecting visitors anytime now.

    Thank you for your help, you seem to be helping me a lot these days.

  9. #19
    Member Glen in Tinsel Knickers's Avatar
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    I completely missed the thread, (must have been in the wiki ). I agree with Elaine that it's the default/installed printer settings that are causing the problem.

    TBH i have the same problem and haven't tried to resolve it, mind you i still have unresolved issues with my homepage access and updates that have been ongoing for months and months too!!
    http://www.flickr.com/photos/50125734@N06/

    Joseph Goulson 1701-1780
    My sledging hammer lies declined, my bellows too have lost their wind
    My fire's extinct, my forge decay'd, and in the dust my vice is laid

  10. #20
    Would upgrading to a newer version of FTM solve the problem or are there still issues with FTM2008

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