Family Tree Forum

Go Back   Family Tree Forum > Research Tools > Computer Help

Notices

Reply
 
LinkBack Thread Tools Display Modes
Old 23-08-08, 14:16   #1 (permalink)
Member
 
HeatherD's Avatar
 
Join Date: Sep 2006
Location: North Warwickshire
Posts: 124
AVG and Trojan Horse Dropper Agent JOC

AVG has found some of these on my computer and put them in the virus vault. Searching the net, it seems it may be a false positive.......whatever that means. Has anyone else had this?
__________________
HeatherD is offline   Reply With Quote
Old 23-08-08, 20:22   #2 (permalink)
MTA
Member
 
MTA's Avatar
 
Join Date: Jul 2007
Location: I Live in a House
Posts: 32
Quote:
Originally Posted by HeatherD View Post
AVG has found some of these on my computer and put them in the virus vault. Searching the net, it seems it may be a false positive.......whatever that means. Has anyone else had this?
Hiya Heather,

Searched around and came up with this;

Hi everyone.

From the number of responses since just yesterday 8/22/08 when I first posted here, it is clear that AVG is picking up this suspected Trojan horse Dropper.Agent.JOC on a number of systems.

Many of you are asking what to do, and whether you are safe, so I have re-tested my system with AVG.

Rod, one of the specialist Virus and Spyware Moderators here, told us that AVG has issued a new virus definitions update. Before fetching this update I used AVG to restore this knlwrap.exe back to its proper location from the Virus Vault, and have deleted the virus vault entry.

I then re-scanned, (custom scan of the folder), where that file was and AVG again reported the file as a threat.

Then I downloaded the virus definition update through AVG, and re-scanned the same folder. No Threats Were Found.

So, as far as I am concerned, this was a False Positive, an error by AVG caused by one of their updates last week.

I am quite happy to leave this file where it is, and where it belongs now.

Thanks to Rod and Marianna for all your help.

For all you others who have questioned this as I did, open AVG's main Control Center so you can enter the Virus Vault. Find the file, right click it, and select "Restore this file". AVG will restore it to where it was taken from. Then delete the entry from the Virus Vault. Ignore any warnings that this file is a threat.

Then download AVG's latest update for your version, and re-scan your system if you wish, just to confirm there is no threat.

For those of you who say AVG deleted the file, then if it did, Don't Panic! The file is not critical to your system working properly. It may be the case that some of you may find a particular application that won't work later on, but this may only become apparent as and when you try and use it. If that does happen, the best way to resolve it is to uninstall the software, reboot the computer, then re-install the software.

I hope that helps, and thanks to all of you for your reports. Good work
,


Check the full Q & A in this forum.

Seems you should keep it quarantined until you get shot of it.
__________________
MTA is offline   Reply With Quote
Old 25-08-08, 11:08   #3 (permalink)
Member
 
HeatherD's Avatar
 
Join Date: Sep 2006
Location: North Warwickshire
Posts: 124
Thank you for the link.
It seems that lots of people have had this problem too. I'll leave the files in the virus vault for a while .
__________________
HeatherD is offline   Reply With Quote
Old 25-08-08, 16:28   #4 (permalink)
Member
 
rivington's Avatar
 
Join Date: Aug 2008
Location: Horwich BOLTON UK
Posts: 12
Yes AVG has found a number of "False Positves" on my computer recently. Usually after a download from AVG. In my case I have searched my system and found they are associated with old progs that I have not used for some time but forgotten to remove for my system. Once removed prog and deleted Trogan from virus vault, everything OK.
__________________
Researching: ORRELL, HIGGINSON, LEIGH, PEET, LLOYD. all Lancashire.
rivington is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT +1. The time now is 03:27.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0 RC5